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Question

 John Paul Raja Christu Raja (JohnPaulRaja,C) Maantic Inc Consultant
Maantic Inc
US
JohnPaulRaja,C Member since 2011 291 posts
Maantic Inc
Posted: Jul 17, 2017
Last activity: Jul 19, 2017
Posted: 17 Jul 2017 11:35 EDT
Last activity: 19 Jul 2017 11:13 EDT
Closed
Solved

Skin loading issue in pega 7.2.1

Hi,

Recently updated skin custom CSS files. Changes are not reflecting in end user portal, but when run the portal from designer studio, updated changes are available.

I have checked in all the rules.

I verified in portal view source, skin css file name is different when run from designer studio.

#UI #Skin

User Experience
Posted: 6 years ago
Posted: 18 Jul 2017 0:08 EDT
Gisela Rodrigues (rodrg) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi John,

I see that it works fine for me.

I have attached a document with screenshots of my usecase.

Could you please confirm if the portal points to the correct skin that is "Default to Application Skin"?

Thanks,

Gisela

 

 

Accepted Solution

Posted: 6 years ago
Posted: 18 Jul 2017 9:09 EDT
Rett Hean (Rett_Hean_GCS) Principal Software Solutions Engineer
Pegasystems Inc.
US

Hi John,

If you do a private checkout does it pick up then? If so, try a revalidate and save. You might be facing some rule resolution/caching issue as well.

We'd prefer it if you saw us at our best.

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