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Question

 Sai Srinivas Chennuboyina (saisrinivasc)
Texas District & County Retirement Systems

Texas District & County Retirement Systems
US
saisrinivasc Member since 2016 1 post
Texas District & County Retirement Systems
Posted: May 15, 2019
Last activity: May 15, 2019
Posted: 15 May 2019 12:44 EDT
Last activity: 15 May 2019 21:23 EDT
Closed

Work Object Not Found issue with Pega 7.2.1

Work object not found error is displayed when tried to wrap up the Interaction case.

Found an article related to this (SA-30397), which suggested to apply hot fix HFix-27804 for version 7.1.7. Is this fixed in version 7.2.1 ?

Please let me know if somebody have a solution for this issue.

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Work object not found error is displayed when tried to wrap up the Interaction case.

Found an article related to this (SA-30397), which suggested to apply hot fix HFix-27804 for version 7.1.7. Is this fixed in version 7.2.1 ?

Please let me know if somebody have a solution for this issue.


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Pega Customer Service

Posted: 6 years ago
Posted: 15 May 2019 19:03 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi, I checked HFix-27804 for you. It's for Pega 7.1.7. 

HFix-27804 is a backport of HFix-26692 (Pega 7.1.8) to 7.1.7. Most likely, the fix is not in Pega 7.2.1 based on the HFix-27804 and HFix-26692 release time.

You can raise an SR to ask for porting HFix-27804 from Pega 7.1.7 to Pega 7.2.1.

 

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