Closed
Solved
Session Timer with IAC not working
We have a requirement to display timer when user is inactive for certain time. Display countdown and eventually redirect to a Landing page.
I tried implementing Session Timer by following the instructions... It works when I run from Developer portal.
However, It's not working with IAC session (Timer/Countdown would not start). Wondering!
1) Whether Session Timer work with IAC Session or not?
2)Is it right approach to implement considering the application will be run on IAC? if not, what other options we have.
Any suggestions would be appreciated.
Posted: 10 years ago
PEGA
Pegasystems Inc.
US
Hi Giri,
The pxSessionTimer is only meant for use within a full end user portal. So when you are imbedding PRPC content into another application using createNewWork or display the code hooks for the pxSessionTimer are not there. I have seen it work when displaying a portal with IAC but that is just because my test case is displaying a portal that has a pxSessionTimer already in it.
I would not use a pxSessionTimer with IAC anyway as we are being imbedded into a top level application. The top level application would have the same requirement so I would use the PegaE_onload event in the gadget definition to trigger resetting the parent application timer. The PegaE_onload will fire whenever a harness is loaded, so as the user is progressing through an embedded flow or set of screens you can script for resetting the partent application timer.
Hope this helps.
--Chris