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 VINISH V (VINISHVINU) Luxoft Senior Consultant-Technology
Luxoft
IN
VINISHVINU Member since 2014 4 posts
Luxoft
Posted: Dec 29, 2021
Last activity: Dec 29, 2021
Posted: 29 Dec 2021 5:18 EST
Last activity: 29 Dec 2021 12:34 EST
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Service email Raw message

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We need to configure email listener to process Undelivered emails and need to perform some logics based on that. We are unable to get the original-text of the outbound email body.

Is there any way to see the raw email message, which Service email rule use to parse data to clipboard?

***Edited by Moderator Marissa to added Capability tags***
Pega Platform 8.2.5 System Administration
Posted: 1 year ago
Posted: 29 Dec 2021 12:34 EST
Satish Babu Tata (TataS472) conED
conED
CA
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@VINISHVINU  If you trace the Service Email activity, you can find that that whole email stream and you can unitilize that to execute your business logic. And Pega saves the original email into .eml format if you enable "Save original email (in EML format)" check box at Email Listener configuration (at Process tab).

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