Question
Atos
GB
Last activity: 11 Nov 2022 3:18 EST
Rule search not working in Pega 8.5
Rule search is not working in newly installed Pega 8.5.
I click on re-indexing but nothing happens. Screenshot attached.
Any help would be really appreciated.
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Coforge DPA
GB
@Bipul Singh If you scroll down the search tab (same screen that you have attached), remove the node details and add them back again. Then try to reindex.
Regards
Bhavya
Achmea
NL
@Bipul Singh Please add the PegaRules.log also to this question, I suppose there are errors in there that will lead you to the cause of your search not working. Kind regards, Arjan Maus
Aaseya IT Services Pvt. Ltd.
GB
@Bipul Singh Did you find any solution on the above?
Capgemini
IN
Any fix for the issue?
Pegasystems Inc.
GB
@SudheerY1191 this post is 1 year old.
If you are experiencing a problem, could I suggest that you go through our available troubleshooting documentation?
Troubleshooting Pega Platform Search
Search returns incomplete or empty results
Solution
Ensure that the following conditions are met:
- Indexing is finished and available.
- The Dynamic System Setting indexing/distributed/search_enabled is set to true.
- On the Search landing page, the option Enable search indexing is selected.
- There are no broken items in FTSIncrementalIndexers or all records are scheduled. (Search runs through Queue Processors; therefore, the Stream service needs to be enabled. If you add a new Stream service, then you must re-index data manually.)
exing stuck in progress
Symptoms
Indexing status is incomplete for a long time. There are broken items in the Queue Processor and failure is caused by the following error:
Batch Indexing request failed. Possible cause: Quorum not met for writes to succeed. Action: Remove any offline nodes as index nodes.
@SudheerY1191 this post is 1 year old.
If you are experiencing a problem, could I suggest that you go through our available troubleshooting documentation?
Troubleshooting Pega Platform Search
Search returns incomplete or empty results
Solution
Ensure that the following conditions are met:
- Indexing is finished and available.
- The Dynamic System Setting indexing/distributed/search_enabled is set to true.
- On the Search landing page, the option Enable search indexing is selected.
- There are no broken items in FTSIncrementalIndexers or all records are scheduled. (Search runs through Queue Processors; therefore, the Stream service needs to be enabled. If you add a new Stream service, then you must re-index data manually.)
exing stuck in progress
Symptoms
Indexing status is incomplete for a long time. There are broken items in the Queue Processor and failure is caused by the following error:
Batch Indexing request failed. Possible cause: Quorum not met for writes to succeed. Action: Remove any offline nodes as index nodes.
Explanation (Root Cause)
The quorum is not met. The number of unreachable Search nodes exceeds a healthy limit.
See also Troubleshooting Elasticsearch, common issues, Best practices, Guideline 3.
Solution
Restart the unhealthy Search nodes.
----> If you still need help post a new question on the forum using the Ask a Question button
LTIMindtree
SA
@Bipul Singh The issue posted like long time back. I could help if you're still facing the same issue either in On-Prem / Containerization Setup environments.