Question
Hoverstate
SV
Last activity: 12 Oct 2017 11:47 EDT
Requeue to an Agent
Hey,
Is there any out of the box method or activity to Requeue a Queue item that doesn't use the "Queue-for-agent" method? I want to avoid using the Queue-For-Agent method again because that creates another instance of the class "System-Queue-DefaultEntry", and since I would already have the Queue item instance that I want to requeue on my activity, it wouldn't be necessary.
Thanks in advance!