Last activity: 25 May 2021 13:36 EDT
How to Requeue Now-Processing Queue Items
We have many SLA events that are stuck at Now-Processing status (reason could be, the application server was restarted exactly during the same time ), However, those queue items are not processed later by the SLA agent, I don't see any option to re-queue/restart them from the landing page (like we have it for broken queue )..
I tried to requeue them using requeue function that is being used for broken queue but it didn't work .I thought ,The function (getSystemOperationsProvider().getQueueManagementAPI().requeue(itemList)) is built for broken queue only .
How do we handle those queue items programmatically? , what are properties to be updated/reset on the queue page to make it active?
Does HFix-40048 still apply to 7.3.1?