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Question

 Hari Prasad Thalluri (Hari2107)
MindTree Ltd

MindTree Ltd
IN
Hari2107 Member since 2015 1 post
MindTree Ltd
Posted: May 15, 2017
Last activity: Oct 16, 2018
Posted: 15 May 2017 15:14 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed

Reports Dashboard(pzRBCategoriesWrapper) not loading completely in IE

Hi, Need help on below issue.

Public categories (pzRBCategoriesWrapper7) section is not showing completely in IE. However the count is showing without any issue in Chrome browser.

I tired added below code in css in ‘py-case-manager-header-overrides/ py-responsive-overrides’- unfortunately, it is not working as expected. Please help me on this.

.two-col-main-sidebar > .content-item > .content-inner{overflow=visible}.

Thanks,


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Reporting

Posted: 7 years ago
Posted: 15 May 2017 15:36 EDT
Rett Hean (Rett_Hean_GCS) Principal Software Solutions Engineer
Pegasystems Inc.
US

Is this reproducible using the OOTB administrator@pega login after launching the case manager portal and going to the report browser?

If so, hit F12 and take a screenshot of this for me. Like this.

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Posted: 7 years ago
Posted: 23 May 2017 15:20 EDT
Rett Hean (Rett_Hean_GCS) Principal Software Solutions Engineer
Pegasystems Inc.
US

It looks like you may have some corporate/IT setting forcing your browser into an "IE10" mode. Can you please hit the emulation tab, and toggle it to "Edge" which is the IE11 default, and let me know if the issue goes away?

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Posted: 7 years ago
Posted: 31 May 2017 11:01 EDT
Rett Hean (Rett_Hean_GCS) Principal Software Solutions Engineer
Pegasystems Inc.
US

Hi Hari,

I think this is going to require a live session to debug this. It might make sense to open an SR at this time.

Best Regards,
Rett

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Posted: 7 years ago
Posted: 26 May 2017 16:53 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi Hari,

Could you please comment back with the SR # that you opened so that we may connect this thread to it to help out the Engineers?

Thanks in advance!

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Posted: 7 years ago
Posted: 12 Jun 2017 9:46 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi Hari,

So glad to hear you found the solution. Do you mind sharing it here so that the rest of the Community may benefit in case they have the same issue?

Thanks!

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