Question
Maantic Technologies Pvt Ltd.
IN
Last activity: 9 Aug 2024 3:13 EDT
Regarding Data Propagation from Parent to multiple child cases
Regarding Data Propagation from Parent to multiple child cases
I have a parent case and using Data Propagation I can Propagate the data from parent to child during child case creation.
But I have a requirement to propagate the data from the Parent case in to the multiple Child Cases after the child case has been created, also based on the data from parent to child, i need to transfer assignment from one person to another person.
please provide some solution
Eclatprime Digital Private Limited
IN
We can use activities or SmartShapes to create many child cases. We can use the "Flow" rule while working with a flow, where the "Create Case" SmartShape can be used to create child cases. This SmartShape has a checkbox labeled "Create multiple cases using a list," and can adjust it. This checkbox allows you to use a page list to create many child cases. The case will refer to this list as it moves through the flow, automatically creating all of the child cases in accordance. Please see the attached screenshot for an example of how to set up this list.