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Question

 Nikhil Agarwal (Nikhil_Agarwal94)
Sun Life Financial Company
Nikhil Agarwal
Sun Life Financial Company
CA
Nikhil_Agarwal94 Member since 2019 16 posts
Sun Life Financial Company
Posted: Oct 8, 2019
Last activity: Oct 17, 2019
Posted: 8 Oct 2019 11:41 EDT
Last activity: 17 Oct 2019 14:20 EDT
Closed
Solved

pxSessionTimer is not working

Hi,

I have a requirement to timeout the user after say 'x' mins and also pop a warning message up before it's trigerred.

I included pxSessionTimer in pyCaseMain and gave the parameters but it doesn't work.

Thanks

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Accepted Solution

Posted: 5 years ago
Posted: 8 Oct 2019 13:29 EDT
Chris Koyl (ChrisKoyl)
PEGA
Senior Fellow, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi,

I need to know what version of the Pega Platform you are using? 

The default pxSessionTimer will not display the logout timer. 

Take a look at this community post where I provide a SessionTimer  that handles logoff:

https://collaborate.pega.com/question/session-timeout-back-login-screen

 

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Posted: 5 years ago
Posted: 9 Oct 2019 1:11 EDT
Thangasuresh Ganeshan (Thangasuresh-pega)
Fuji Soft Inc

Fuji Soft Inc
JP

Hi Rahul Khanna94,

We have tried the similar scenario on our end and confirmed the same issue. But, the issue will be resolved after following the below steps. Refer the attached workaround file with screenshots.

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