pxSessionTimer -- explain how pxSessionTimer determines user inactivity
Hi,
from the below thread, got some info regarding pxsessiontimer.
https://pdn.pega.com/support-articles/pxsessiontimer-logoff-timer-does-not-display-expected
pxSessionTimer contains the session timeout pop up dialog box embedded in CPMInteractionPortalHeader.
But, could you please explain on what basis, how pxSessionTimer decides the user inactivity.
is it like, it monitors all user actions, but those actions need not be sent to application server.
Eg: changing a value in dropdown or entering some value in the input field(but not submitting it).
or is it like, if there is no request sent to application server through user browser for a particular amount of time?
Excuse me, If I made any ambiguous statements. Please, explain how pxSessionTimer determines user inactivity ?
***Updated by moderator: Lochan to add Categories***
Pegasystems
US
I took a look, and I don't think it detects inactivity at all. I think it just sets a timer and pops up a box after that amount of time. Depending on whether and how you answer the box, your session is logged out or not.
Pegasystems Inc.
IN
In that case, If a user is working continuously, then will it trigger a popup exactly after that amount of time specified in the pxsessiontimer parameters.
Eg: If a user started working at 10:00 AM and user is using the portal continuously like case processing. At 11:00 AM, will it trigger a popup?
Assume, amount of time specified in the pxsessiontimer parameters is 60 mins.
Pegasystems
US
I looked into this a bit more, and I was wrong. What's actually detected is activity rather than inactivity. If you peek at the js rules httprequestscript and ruleformutilitymanager, and search in them for references to restartTimeoutWarningTimer, you can see in the context there that activity is detected when an ajax interaction occurs between the browser and the server. That activity causes the timer to be reset so that if, for example, it was counting to 5 minutes before popping up a box, the 5 minutes will be restarted when an ajax interaction occurs.