Want to know how to customize pxSessionTimer
Background: Client is a bank. It is building a website for applying bank account. That means the website user should be anonymouse user. After some minutes, the website should timeout to release server resource and protect website user information.
Problem: When I add pxsessiontimer to the portal, it works well. But after timeout, the screen redirect to login screen, which is strange for anonymouse user.
Question: How could I customize pxsessiontimer to close the screen or redirect to specified screen?
Accepted Solution
Updated: 4 Mar 2024 5:52 EST
Pegasystems Inc.
JP
@MarijeSchillern
Thank you for your information.
I have got help from @ChrisKoyl.
I only need to add step 4 in fix Activity:LogOff.
When condition: pxRequestor.pyAuthenticationServiceType=="Anonymous" 
Pegasystems Inc.
GB
@liux1 did you already find the support documents and developer knowledge share articles on a PSC search?
If you need further help I suggest you engage an SME internally or log a support incident if you replicate an issue consistently.
Suggestion:
You can customize the pxSessionTimer to redirect to a specified screen after timeout by modifying the session timer script. You can copy the pxSessionTimer section rule to an application ruleset and rename it. Then, update the renamed section and add your custom script to the existing script block. This script should contain the redirection logic to your specified screen. To close the screen after timeout, you can add a logoff function in your custom script. This function should close all the PRPC child windows on logoff. Please note that you should test this thoroughly before moving it into production, especially if you're using Single Sign-On (SSO).
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
'Session-Timeout' back to login screen
AutoLogOff showing different authentication services
@liux1 did you already find the support documents and developer knowledge share articles on a PSC search?
If you need further help I suggest you engage an SME internally or log a support incident if you replicate an issue consistently.
Suggestion:
You can customize the pxSessionTimer to redirect to a specified screen after timeout by modifying the session timer script. You can copy the pxSessionTimer section rule to an application ruleset and rename it. Then, update the renamed section and add your custom script to the existing script block. This script should contain the redirection logic to your specified screen. To close the screen after timeout, you can add a logoff function in your custom script. This function should close all the PRPC child windows on logoff. Please note that you should test this thoroughly before moving it into production, especially if you're using Single Sign-On (SSO).
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
'Session-Timeout' back to login screen
AutoLogOff showing different authentication services
How to automatically log off and redirect url when pxsessiontimer expire
How do I show a custom page when a public user's session times out?
Accepted Solution
Updated: 4 Mar 2024 5:52 EST
Pegasystems Inc.
JP
@MarijeSchillern
Thank you for your information.
I have got help from @ChrisKoyl.
I only need to add step 4 in fix Activity:LogOff.
When condition: pxRequestor.pyAuthenticationServiceType=="Anonymous"