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Citicorp Services India Pvt Ltd
IN
Posted: October 27, 2022
Last activity: November 1, 2022
Last activity: 1 Nov 2022 8:58 EDT
policy mismatch between Pega validation OOTB rule & mastercard
While processing a fraud dispute on a transaction for $25,000.00, received the warning message below on the Choose a Reason Code screen. While we discussed this with Mastercard and our MC representative, MasterCard side informed that Mastercard has no such policy. Message: For transactions with amounts greater than or equal to 25000 USD or equivalent, a communication must be sent to [email protected] with below details to confirm the Fraud....