Question
Aaseya IT Services Pvt Ltd
SA
Last activity: 12 Jun 2019 3:12 EDT
Is Pega Robotics/ PEGA PRPC supporting ICR (Ink Character Recognition) functionality
We are using Pega Robotics (Openspan) as integration tool using Abbyy OCR
We are able to get data from scanned PDF/ JPG/ TIF but not able to get data from a Field which is hand written in PDF.
As far as we know PEGA includes OCR Screen features with ABBY Fine Reader and ABBY has ICR functionalities . Is there any other way that we can try by integrating Abbyy ICR with PEGA PRPC and expose the service to Robotic Studio.
Need guidance and confirmation on how this implementation can be possible using PEGA ROBOTICS or PEGA PRPC
Pegasystems Inc.
IN
The OCR component is not guaranteed to work with handwritten text. Unfortunately, it was not designed to work with handwritten text. The component was originally designed for printed documents that are scanned (rather than written text). ICR is a license add on and not part of the default feature set of ABBY Fine Reader and hence as of now ICR functionality is not available from Pega Robotics.
Further explanation can be found on ABBYY's KB Articles - https://abbyy.technology/en:kb:faq:recognizing_handprinted_text.
-https://abbyy.technology/en:features:ocr:icr