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Question

 May-Ann Tenorio (MayAnnTenorio)
Sun Life Financial
RPA Developer
Sun Life Financial
PH
MayAnnTenorio Member since 2020 17 posts
Sun Life Financial
Posted: Apr 24, 2023
Last activity: Apr 24, 2023
Posted: 24 Apr 2023 8:02 EDT
Last activity: 24 Apr 2023 9:38 EDT
Closed

SalesForce Lightning support using Pega Robotics 19.1

Hi,

We are currently using Pega Robot Studio/Runtime version 19.1.92, and we have SalesForce as one of the applications being automated.

We are informed that by next year, the Salesforce will be migrated from the classic SalesForce to SalesForce Lightning. 

Is there a way to still support SalesForce Lightning without migrating to a higher Pega Robot version?

Thank you.

Regards,

May

***Edited by Moderator Marije to add Capability tags***
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Pega Robotic Process Automation
Agent Desktop
Robotic Process Automation
Data Integration
Insurance
Solutions Engineer

Posted: 1 year ago
Posted: 24 Apr 2023 9:38 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@MayAnnTenorioI have not seen anything updated recently in terms of fixes or additional support for Salesforce Lightning controls. The release notes indicate the last update for this was done in 19.1.67. Since you are using a version after that, you should have the ability to interrogate those controls. I would suggest that you look into updating your version however as it is over 18 months old. Incidentally, Version 22.1 should support the same controls as 19.1 had, so you should be OK with version 22.1 as well.

https://docs-previous.pega.com/pega-rpa/build-notes-pega-robotic-automation-191

 

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