Question
kaar tech
kaar tech
IN
kaar tech
Posted: Mar 12, 2023
Last activity: Feb 14, 2024
Last activity: 14 Feb 2024 0:34 EST
PEGA cosmos stop case summary screen from viewing default
how to customize the case inorder to not view the summary panel by default and view the view created for the case type in pega?
every time we create a case and configure it with the navigation panel of our application.
On clicking this case it viewes the case summary in default how to avoid it and view the actual view created for the case.
***Edited by Moderator Marije to change Content Type from Discussion to Question; added capability tags***
Posted: 9 months ago
Evonsys
Evonsys
IN
Hi @abiramb16771746,
Can you please elaborate the issue a bit more, from the above notes I could understand that you want to view the case in Perform mode rather than the Review Mode.
If the case opens via Open Assignment you would be loading the case directly in Perform mode, but if the case opens via OpenWorkByHandle/OpenWorkItem then the case would open in review mode.