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Question

 abiram barik (abiramb16771746)
kaar tech

kaar tech
IN
abiramb16771746 Member since 2023 3 posts
kaar tech
Posted: Mar 12, 2023
Last activity: Feb 14, 2024
Posted: 12 Mar 2023 22:43 EDT
Last activity: 14 Feb 2024 0:34 EST
Closed

PEGA cosmos stop case summary screen from viewing default

how to customize the case inorder to not view the summary panel by default and view the view created for the case type in pega?

every time we create a case and configure it with the navigation panel of our application.

On clicking this case it viewes the case summary in default how to avoid it and view the actual view created for the case.


***Edited by Moderator Marije to change Content Type from Discussion to Question; added capability tags***
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Pega Platform 8.7.1
Pega Platform
Theme Cosmos
Dev/Designer Studio
App Studio
User Experience
Case Management

Posted: 1 year ago
Posted: 14 Feb 2024 0:34 EST
Tushar Banerjee (Tushar Banerjee)
Evonsys
Pega Senior UI Consultant
Evonsys
IN

Hi @abiramb16771746, 

Can you please elaborate the issue a bit more, from the above notes I could understand that you want to view the case in Perform mode rather than the Review Mode. 

If the case opens via Open Assignment you would be loading the case directly in Perform mode, but if the case opens via OpenWorkByHandle/OpenWorkItem then the case would open in review mode.

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