Question
Knowledge Expert
IT
Last activity: 11 Aug 2022 8:51 EDT
Navigation Menu Cosmos
Good morning, I am dealing with a problem in the Menu tab (on the left) concerning the refresh of the page on Cosmos, version 8.7.1. The Menu Tab is composed of a few elements, for example 1, 2 and 3. When I click 1 it opens tab A, when I click on 2 it opens tab B, and when I click on 3 it opens Tab C. Then after clicking on 3 and therefore getting Tab C, I refresh the page but the highlighted element becomes 1 while the table shows C. On the contrary, it should link 3 to C also after the refresh. Could you please suggest a solution to this issue?
***Edited by Moderator Marije to add Capability tags***
Updated: 8 Aug 2022 12:11 EDT
Pegasystems Inc.
GB
@AntonioM1578 can you confirm you followed the documented steps such as in Configuring a tab-based landing page and Configuring tabs?
please could you attach a screenshot illustrating the issue?
Could you show the Developer View of the DOM elements?
Knowledge Expert
IT
As you can see the icon lighted is the number 5. The problem is that when i reload the page the icon lighted is not the number 5 anymore but the number 1 (but the content that appear is always the one of the icon number 5). So the error is concerning the icon that change after the reload.
Pegasystems Inc.
GB
@AntonioM1578 I tried to find documentation specific to Cosmos but could not find what is the standard behaviour
Could you take a look at the following posts?
"Set Focus" on grid row is not persistant
Focus shifts back to source item after refresh on change action
pega.u.d.reloadSection steals focus
Does the issue occur for all browser types?
I would suggest that you log a support incident for this on the MSP so that our team can look at this in-depth and refer to our UX SME's to see what is causing this?
Please can you provide the INC ticket reference here so that we can help track this?