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Question

 Satish Babu Vadlamudi (SatishBabuV7891)
Virtusa Corporation

Virtusa Corporation
US
SatishBabuV7891 Member since 2017 4 posts
Virtusa Corporation
Posted: Jun 13, 2018
Last activity: Aug 23, 2018
Posted: 13 Jun 2018 23:41 EDT
Last activity: 23 Aug 2018 19:06 EDT
Closed

OpenSpan Runtime Shutting down with exception 'OpenSpan.Common.Memory.SharedMemoryAllocationException'

Hi,

We had a RPA robot that is running 24/7 to process cases. Autologin feature was setup on the VM and OpenSpan Runtime launches on windows startup and Startup Project was setup in RuntimeConfig.xml file.The issue we are facing is OpenSpanRuntime stops processing cases by throwing an exception ''OpenSpan.Common.Memory.SharedMemoryAllocationException''. if we restart the VM OpenSpan runtime launches again and start processing cases. so after processing some cases again it stops randomly by throwing the same exception. please refer to the attached file having exception information.

if anyone facing the same issue please share your solution.

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