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Question

 Srikanth Magatapalli (Srikanth.Magatapalli) 700Apps Senior System Architect
700Apps
IN
Srikanth.Magatapalli Member since 2016 8 posts
700Apps
Posted: Mar 17, 2021
Last activity: Mar 17, 2021
Posted: 17 Mar 2021 8:33 EDT
Last activity: 17 Mar 2021 11:03 EDT
Closed

Open Case in Review mode on click.

Hi Guys,

Here I have scenario that, Have a tab "My cases", In this tab user can see all the cases but they can open in review mode.

My approach,

Call RD to get the data, in section using open by handle action to open the case. 

User able to open case but he can perform other cases as well. How can we restrict here.

Your suggestions will help me, Thanks in adv,

 

Regards,

Srikanth M.

***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags****
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Pega Platform Case Management Reporting

Posted: 3 years ago
Posted: 17 Mar 2021 11:03 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Technical Account Manager
Pegasystems Inc.
FR

@Srikanth.Magatapalli

I can see quite a lot of discussions with that same subject. Can this be helpful: https://collaborate.pega.com/question/how-restrict-access-certain-group-users-specific-instances-case

What Platform version is it?

 

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