Hi,

Please find our answer in line with your query:

1) I have recurring email and SMS campaign, is it possible to make the Marketing Director send out an email to us on what is the size (No of email/SMS Sent) of the campaign at the end of the run?

Currently there is no functionality to send an email along with number of email/SMS Sent in given campaign cycle.

However, as you might already know, from CMD v 6.7, a new functionality “Email Notifications for Scheduled Jobs” is introduced. Starting from this release, administrators can configure the system to send email
notifications when campaigns or scheduled jobs complete or fail. This feature can be enabled at a system level, which is to send email notifications for campaigns and jobs scheduled by all users or at user level, which is to send
notifications only for campaigns and jobs scheduled by specific users. Further, notifications can be sent to a common set of users configured at system level or to individual users configured at user level..

Also, from CMD v 6.6, “Dashboard” feature was introduced.

The dashboard contains the following four panels:

1 Scheduled Campaigns – Displays information on scheduled campaigns

2 Message Delivery Status – Displays live status of campaigns delivering wireless and/or email messages

3 Lock Monitor – Displays locks held on various components by other users and processes

4 My Recent Activities – Displays a list of componentsyou have recently worked on.

However, to know the number of email/SMS sent, any time aftercampaign cycle completion, table “CAMP_OUT_RESULT” under CMD schema can be queried.

2) Is it possible to schedule to run my campaigns to run on every Tuesday and Friday only?

The requirement regarding scheduling a campaign to run on Tuesday and Friday can be achieved in indirect way. Below are the details regarding the steps that can be followed:

• Create the campaign using same treatment (that is intended to run on Tuesday and Friday ) twice in campaign.
• Drag same segment that is intended to be targeted for both treatments.
• Use delivery channels as per your requirement.
• Set the campaign frequency to “Weekly” and “Day of the week” set to “Tuesday” in Timing tab. Below is the snippet of the campaign structure and “Timing” tab for your reference:

• Click on the second treatment in campaign and set “Time to wait before processing this treatment” to 3 days. Below is the snippet for your reference:

With above configuration, the same treatment will be processed for targeted customer on every Tuesday and Friday.

Regards,

Swaroop

Hi,

Please find our answer in line with your query:

1) I have recurring email and SMS campaign, is it possible to make the Marketing Director send out an email to us on what is the size (No of email/SMS Sent) of the campaign at the end of the run?

Currently there is no functionality to send an email along with number of email/SMS Sent in given campaign cycle.

However, as you might already know, from CMD v 6.7, a new functionality “Email Notifications for Scheduled Jobs” is introduced. Starting from this release, administrators can configure the system to send email
notifications when campaigns or scheduled jobs complete or fail. This feature can be enabled at a system level, which is to send email notifications for campaigns and jobs scheduled by all users or at user level, which is to send
notifications only for campaigns and jobs scheduled by specific users. Further, notifications can be sent to a common set of users configured at system level or to individual users configured at user level..

Also, from CMD v 6.6, “Dashboard” feature was introduced.

The dashboard contains the following four panels:

1 Scheduled Campaigns – Displays information on scheduled campaigns

2 Message Delivery Status – Displays live status of campaigns delivering wireless and/or email messages

3 Lock Monitor – Displays locks held on various components by other users and processes

4 My Recent Activities – Displays a list of componentsyou have recently worked on.

However, to know the number of email/SMS sent, any time aftercampaign cycle completion, table “CAMP_OUT_RESULT” under CMD schema can be queried.

2) Is it possible to schedule to run my campaigns to run on every Tuesday and Friday only?

The requirement regarding scheduling a campaign to run on Tuesday and Friday can be achieved in indirect way. Below are the details regarding the steps that can be followed:

• Create the campaign using same treatment (that is intended to run on Tuesday and Friday ) twice in campaign.
• Drag same segment that is intended to be targeted for both treatments.
• Use delivery channels as per your requirement.
• Set the campaign frequency to “Weekly” and “Day of the week” set to “Tuesday” in Timing tab. Below is the snippet of the campaign structure and “Timing” tab for your reference:

• Click on the second treatment in campaign and set “Time to wait before processing this treatment” to 3 days. Below is the snippet for your reference:

With above configuration, the same treatment will be processed for targeted customer on every Tuesday and Friday.

Regards,

Swaroop