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Question

 Hari Jetti (HJetti)
IP Australia
Pega Consultant
IP Australia
AU
HJetti Member since 2011 17 posts
IP Australia
Posted: Mar 7, 2017
Last activity: Mar 9, 2017
Posted: 7 Mar 2017 21:04 EST
Last activity: 9 Mar 2017 2:28 EST
Closed

How to configure which SMS or email should be sent in batch mode in Marketing

Is there any setting that drives the sending of SMS/email in batch mode instead of directly from the SendCorr agent.

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Posted: 7 years ago
Posted: 8 Mar 2017 10:41 EST
Oliver Wilson (Oliver_Wilson)
PEGA
Senior Manager, Software Engineering, Next Best Action
Pegasystems Inc.
US

Pega Marketing uses the agent PegaMKT-Engine - SendSMSInBulk for the sending of SMS messages as part of the bulk processing.

The following document has more details on all of Pega Marketings agents.

https://collaborate.pega.com/question/pega-marketing-agents-and-multiple-applications

 

 

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Posted: 7 years ago
Posted: 9 Mar 2017 2:28 EST
Hari Jetti (HJetti)
IP Australia
Pega Consultant
IP Australia
AU

Thanks Oliver

Deliver Online option from SMS/Email treatment writing an entry to PR_Data_Corr_Email/SMS table and they are processed immediately by standard Pega agent (SendCorr). But our requirement is to queue an entry to pr_sys_queue table which use Marketing agent to process in bulk.

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