Question
Cognizant
IN
Last activity: 28 Sep 2018 7:10 EDT
Not able to access SMA after upgrade to 7.4
Hello,
We had Pega 7.2 running on weblogic with JDK 1.7. Now we have upgraded it to Pega 7.4 after setting correct JAVA_HOME pointing to Java 1.8. Now we see an error while launching SMA. Below the error.
The error is that DosplayNodes.jsp is using java.util.Arrays class which cannot be resolved. I am very sure that JDK is corrptud or collision happenning between JDK 1.7 and JDK 1.8. I have set JAVA_HOME at nodemanager level as well as setDomainEnv.sh. Any help is highly appreciated. Thanks. Also screenshot attached,
weblogic.servlet.jsp.CompilationException: Failed to compile JSP /jsp/services2/DisplayNodes.jsp DisplayNodes.jsp:80:41: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files <%@page contentType="text/html" import="com.pega.jmx.connection.managenodes.NodeManager,java.net.URLEncoder,java.util.TreeMap,java.util.Hashtable,java.util.Iterator,javax.management.ObjectName,com.pega.jmx.connection.managenodes.Node" ^-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------^ DisplayNodes.jsp:159:15: java.util.Arrays cannot be resolved to a type java.util.Arrays.sort(nodes); ^-------------^
Accepted Solution
Cognizant
IN
We were using Weblogic 10 which officially is not supported on Java 1.8. After upgrading weblogic to 12 c,SMA started working fine.
Pegasystems Inc.
GB
Have a look at the PegaRULES.log covering the startup time. It will have information of the JVM argument and which Java version is being used like below:
Cognizant
IN
Thanks for the quick respone. All the processes nodemanager, weblogic admin and weblogic manager server (i,e Pega node) are using java 1.8 only. We can see that information in Pega logs and admin serve logs.
Any other help or suggestions please.
Cognizant
IN
The same problem is mentioned here as well.
One question. Is Pega prsysmgmt deployment of Pega 7.4 supports which version of JDK? I assume it should support 1.8 only as Pega 7.4 works only on JDK .1.8
Pegasystems Inc.
PL
Hi,
The functionality of SMA since 7.4 Was moved to the DesignerStudio. Please go to Designer Studio -> System -> Operations and you will find the all functionality from SMA.
Of course, you can rise an media request and provide the business justification and ask for the prsysmgmt.war and ask for the SAM for JAVA 1.8. But, in PRPC7.4 we are strongly recommended to use Designer Studio instead of SMA.
Thanks,
Lukasz
Accepted Solution
Cognizant
IN
We were using Weblogic 10 which officially is not supported on Java 1.8. After upgrading weblogic to 12 c,SMA started working fine.