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Question

 Gongping LIU (GongpingL)
Accenture Pte Ltd

Accenture Pte Ltd
SG
GongpingL Member since 2017 5 posts
Accenture Pte Ltd
Posted: Dec 8, 2017
Last activity: Dec 12, 2017
Posted: 8 Dec 2017 1:09 EST
Last activity: 12 Dec 2017 2:46 EST
Closed

Messy Chinese Characters while sending SMS to customers

We're using Pega Communication to build up the campaign for our telecomm client to send the SMS messages to the customers.

It's OK for English SMS content. But when we try to send Chinese messages, it shows question mark(?) on the custormers' cellphones. Kindly please advise it.

Thanks in advance!

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Posted: 6 years ago
Posted: 12 Dec 2017 2:45 EST
Gongping LIU (GongpingL)
Accenture Pte Ltd

Accenture Pte Ltd
SG

Hi Gayathri,

Thanks for your reply.

Based on our checking, out pega system has been set as UTF-8 already.

And we also searched and checked the post you given, which is for Chinese character storing to database, but our issue is to send SMS with Chinese characters.

Please kindly advise more.

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