Question
Staidlogic
IN
Last activity: 28 Nov 2024 5:26 EST
Mashup For Pega Digital Messaging Channel
Hi Team,
We have created a conversational flow in a digital messaging chatbot. When we want to present this execution to others, we have to open the channels and run the bot each time. To streamline this process, we decided to create a mashup bot for the digital messaging chatbot.
However, I couldn't find the mashup option in the interface(for ex:- we have a mashup option for the Legacy Web chatbot channel). I did some background research to check for available options but could not find anything.
Therefore, I have a question: Can we create a mashup for a digital messaging bot? If so, could you please guide me on how to proceed? If not, can you recommend any alternative options we might try?
Please note that the Digital Messaging bot includes more than two conversational flow case commands.
Thank you!