Question
Tech Mahindra
US
Last activity: 20 Jun 2020 12:24 EDT
Logging in with different user challenge screen
Hi,
How can we disable the challenge screen the user gets in the mobile application when the user logs out and try to log in with different user which says the below point.
"You are logging in as a different user. Any unsaved data will be removed. Do you wish to continue?"
Pegasystems Inc.
IN
Hi,
You get this message when you try to switch to login with different user accounts in a mobile app. This is expected and is required to inform the users while doing the switch. Is there any reason why you want to disable this ?
Regards
Vijay
Tech Mahindra
US
Hi @VijayVaddem,
My actual requirement is to create a WO on login. I have achieved it by using the OOTB "pyMobileSnapStart" Activity.
But sometimes when I log out from one user in mobile the particular requestor is not getting terminated and in that case while I log in with different user Authentication of that operator is happening in that previous requestor and I am getting the popup which I mentioned earlier and upon click of continue the requestor is getting terminated and new requestor is created and in that I am facing issues in WO creation.
My understanding is since the popup is coming even after log off and log in the previous requestor is not terminated. How to resolve this?
I tried same scenario in desktop, there it worked fine only in mobile I am facing this issue.
Thanks in advance