Hello Gayatri,

Thank you for your reply. 

Do you have any suggestion about how to customize it ? (maybe through query parameters to the snapstart module ?!)

Thanks,

Mariane

Hello Naveen,

Can you please elaborate how using openURLWindow can enable us to have different windows show different content for the same logged in user ?

In other words, our clients needs to see two cases at a time to compare them.

We do not mind if it is in different windows or in different layouts next to each other as long as they can see two cases next to each other to compare them. For example, is it possible to split the layout ?!

Thanks in advance,

Mariane

Hello Krithiga_GCS,

Thanks for you reply 

When using a tabbed layout, the focus will automatically move to the same tab in both windows.

To answer your question: when opening two different sessions for same user say one login via incognito window, not the same cases appear in both windows :)

Do you think it is possible to reproduce that same scenario if say the user is only using Google Chrome without incognito ?

Our only objective is have the same user see different cases in different windows.

Thank you,

Mariane

I agree with Krithiga, I think it will be better for your users to create a compare Cases sections showing all differences.