Question
Capgemini
IN
Last activity: 13 Aug 2025 4:15 EDT
How to show attachment content in a pop_up window in Pega Constellation
After creating an incident in case type, under attachment tab file is getting download while clicked & opening in html format.
Requirement is while I will click on the link in attachment it should open in another window instead of download.
Note:- Application built on Pega Constellation.
Accepted Solution
Updated: 24 Jan 2025 2:07 EST
Pegasystems Inc.
CA
This is available in Pega 24.2 version. We can preview the attachments like PDF and Image files without downloading the content.
Capgemini
GB
@Sairohith - Thanks for your response. we are using Pega OOTB 'Attachments' widget and trying to open an email sent from Pega that's available in attachments. Instead of showing content of email in a pop-up, the hyperlink is always downloading it as html.
is your comment applies to our scenario?
HCA Healthcare
US
@SateeshB6784 You need to adjust for your scenario since you are using the OOTB 'Attachments' widget in Constellation and want to open an attached email instead of downloading it. Let me know if you need any more details. thanks
Tech Mahindra
IN
@SateeshB6784 I have same requirement to preview email content instead of downloading & viewing it. Are you able to achieve this requirement ? If yes, please let me know the steps to preview email content.
Accepted Solution
Updated: 24 Jan 2025 2:07 EST
Pegasystems Inc.
CA
This is available in Pega 24.2 version. We can preview the attachments like PDF and Image files without downloading the content.