If you have access to SMA please check if the connection to Util node is established correctly. You can check the same from Designer Studio in Pega 7.4 (System-->Operations--> Cluster Management). If this is working properly, logs are required for further investigation.
Posted: 4 years ago
Posted: 10 Aug 2018 4:08 EDT
Simon Chan (chans3)
Senior Principal Engineer, Technical Support - 1:1 Customer Engagement