Question
Rakuten Card Co., Ltd.
JP
Last activity: 24 May 2023 21:34 EDT
Letting WorkGroup handle multiple packages
I have two questions about the title.
(1) Please let me confirm the concept of WorkGroup.
Multiple processing terminals can be set up for one WorkGroup. We think of WorkGroup and processing terminals as a one-to-many relationship. Is there a one-to-one relationship between WorkGroup and Package? We would like to know if it is possible to set the same WorkGroup for multiple types of Packages. The intent of the question is to know if it is possible to do so, and if so, how to set it up.
(2) Is it possible to process multiple packages for RPA on one VDI terminal?
We have one VDI terminal for RPA. Is it possible to configure RobotManager and PegaPlatform to execute separate packages such as Package A, Package B, Package C, etc. on this VDI terminal? When executing, I am assuming that the robot will be spared by the WF activity.
The intent of the question is to see if there is a way to handle multiple packages on a single VDI terminal with RobotRuntime configured.
Accepted Solution
Updated: 24 May 2023 21:34 EDT
Pegasystems Inc.
US
You are mostly correct. It isn't that a single bot or machine can run multiple packages at once though. If you use Windows Server as the operating system, then it has the capacity for allowing multiple concurrent logins on the same hardware. You can then assign each of those different logins to a different workgroup (and therefore a different package). For any given login to a machine, you can only have one package running for that bot at any given time.
Pegasystems Inc.
US
To answer your questions in order.
- Yes. There is a one-to-one relationship between a workgroup and a package. A workgroup can only ever be assigned a single package. You may think of a robotic workgroup like a job title.
- Yes. It is possible to have multiple bots running on a single machine. You'll need to be running Windows Server so you can have multiple concurrent logins, but it is possible. Below are a couple links to that documentation. Each bot will run independent of the others, so each one could be assigned to a different workgroup.
https://academy.pega.com/topic/server-bot-framework/v1
You might look into auto-balancing as well. This allows Robot Manager to move robots between workgroups whenever the volume dictates a need for it.
Rakuten Card Co., Ltd.
JP
Thank you for linking the document. We apologize. Please allow me to continue and confirm that I may not have translated it correctly into English.
Is the following understanding correct? ・By changing the RPAService setting, it is possible to run multiple packages on one VDI (robot terminal). ・To set up multiple packages, the Robot terminal must be a Windows Server.
Accepted Solution
Updated: 24 May 2023 21:34 EDT
Pegasystems Inc.
US
You are mostly correct. It isn't that a single bot or machine can run multiple packages at once though. If you use Windows Server as the operating system, then it has the capacity for allowing multiple concurrent logins on the same hardware. You can then assign each of those different logins to a different workgroup (and therefore a different package). For any given login to a machine, you can only have one package running for that bot at any given time.
Rakuten Card Co., Ltd.
JP
Thanks for the answer. This matter will be closed.