Question
Company
GB
Last activity: 15 Dec 2021 0:34 EST
Is it possible to configure URL encryption for use cases of Legacy Pega Web Chat?
Hello, I would like to ask whether whether it is possible to configure URL encryption for use cases of Legacy Pega Web Chat. Encrypting the call to activity pzIncludeMashupScripts is no problem, but I cannot find any obvious way to do this for the initial call to activity doUIAction that launches the chat session. My understanding is that, by default, the chat mashup scripts construct unencrypted query string parameters, appending them to the action string pyActivity=doUIAction. If all unregistered/unencrypted URL requests are blocked on an environment, I believe this activity call will fail at time of launching the chatbot. If the default chat mashup scripts exported from the developer console must be modified, can anyone advise how much effort is required to encrypt the URL? By way of reference, it is straightforward to manually encrypt the URL for direct chat use cases in the browsers that are not integrated as a web mashup on a third-party web page. Many thanks, Jonathan
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