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Question

 Chetan Shrivastava (Chetan28)
JPMorganChase
Chetan Shrivastava
JPMorganChase
IN
Chetan28 Member since 2018 7 posts
JPMorganChase
Posted: Apr 27, 2020
Last activity: Mar 1, 2021
Posted: 27 Apr 2020 6:53 EDT
Last activity: 1 Mar 2021 6:47 EST
Closed

Issue with tracer

We are facing issue with tracer in pega 8.1 , it give error can not open new session even when tracer window is closed after first use. Attached are the step tried to resolve this issue.

***Edited by Moderator: Pallavi to change content type from Discussion to Question***

***Edited by Moderator Marissa to update Platform Capability tags****

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Pega Client Lifecycle Management for Financial Services 8.1
Dev/Designer Studio
System Administration

Posted: 5 years ago
Updated: 5 years ago
Posted: 25 Apr 2020 10:52 EDT
Updated: 27 Apr 2020 6:53 EDT
Praveen John Kumar (PraveenJohnKumar) Senior System Architect
Pegasystems Inc.
SG

Hi  ,

I have faced similar  issues in the past  when i close the tracer without stopping it. 

so  always made it a habit to stop the tracer and then close the window . 

Thanks 

Praveen John Kumar

 

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Posted: 5 years ago
Updated: 4 years ago
Posted: 25 Apr 2020 11:30 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

Even if I stop the tracer and close, I am facing this issue. I am logging off and log in again or doing Terminate trace.

 

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Posted: 5 years ago
Updated: 5 years ago
Posted: 25 Apr 2020 15:50 EDT
Updated: 27 Apr 2020 6:53 EDT
Arun Kumar Mahanty (Arun_Mahanty)
Pegasystems Inc.
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Private Edit activity pzStartTracerSession in class Data-TRACERSettings, Delete steps 2 to 6, Save rule and test the usecase.

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