Question

Eclantiqx
IN
Last activity: 15 May 2025 14:48 EDT
Issue in creating cases through workportal after migrating Traditional UI kit application to Constellation
Hi Guys,
We migrated our application into constellation, but after migrating few cases are getting created and few are not getting created. While trying to debug we are getting 500 error.
Below is the error we are facing for your reference.
rxjs-utils.ts:29 Error occurred during ajax call at createWork Epic :
- ta {message: 'Network Error', name: 'AxiosError', code: 'ERR_NETWORK', config: {…}, request: XMLHttpRequest, …}
index.jsx:425 Error in case creation: undefined
xhr.js:195 POST instanceURL/api/application/v2/cases?viewType=page net::ERR_CONNECTION_RESET
[NEW] Explain Console errors by using Copilot in Edge: click to explain an error. Learn moreDon't show again
rxjs-utils.ts:29 Error occurred during ajax call at createWork Epic :
Hi Guys,
We migrated our application into constellation, but after migrating few cases are getting created and few are not getting created. While trying to debug we are getting 500 error.
Below is the error we are facing for your reference.
rxjs-utils.ts:29 Error occurred during ajax call at createWork Epic :
- ta {message: 'Network Error', name: 'AxiosError', code: 'ERR_NETWORK', config: {…}, request: XMLHttpRequest, …}
index.jsx:425 Error in case creation: undefined
xhr.js:195 POST instanceURL/api/application/v2/cases?viewType=page net::ERR_CONNECTION_RESET
[NEW] Explain Console errors by using Copilot in Edge: click to explain an error. Learn moreDon't show again
rxjs-utils.ts:29 Error occurred during ajax call at createWork Epic :
- ta {message: 'Network Error', name: 'AxiosError', code: 'ERR_NETWORK', config: {…}, request: XMLHttpRequest, …}
xhr.js:195 POST instanceURL/api/application/v2/cases?viewType=page net::ERR_CONNECTION_RESET
rxjs-utils.ts:29 Error occurred during ajax call at createWork Epic :
- ta {message: 'Network Error', name: 'AxiosError', code: 'ERR_NETWORK', config: {…}, request: XMLHttpRequest, …}
index.jsx:425 Error in case creation: undefined
xhr.js:195 POST instanceURL /api/application/v2/cases?viewType=page net::ERR_CONNECTION_RESET
Please help me out with the solution.
Regards,
Hema Raavi