We are currently implementing voice AI in our application, and are encountering an issue related to case suggestion linking.

When a call is initiated, an interaction case is launched, the VAD (Voice AI desktop) app start streaming audio, transcriptions are successfully received, and topics are detected, however, the transcript processor is unable to link the suggested cases to the current interaction, (the interaction ID is missing from the transcription records)

Could you please confirm whether the VAD is expected to forward this data?