Question
Kaiser Foundation Hospitals
US
Last activity: 22 Feb 2024 5:25 EST
IDLE TIME
Why is there a discrepancy between Associates view and manager view. User below does not have any idle time in Associates section and is reported normally. Is this a known issue?
***Edited by Moderator Marije to add Case ID***
Accepted Solution
Updated: 22 Feb 2024 5:25 EST
Pegasystems Inc.
US
Hi @FJ16915485
After reviewing your Support Case INC-B5405, the resolution was found that you were no longer experiencing this issue.
If you have this issue again, please let us know.
Thank you!
Pegasystems Inc.
GB
@FJ16915485 please log a support incident via the MSP and provide the INC ticket id here so that we can help track it.
Kaiser Foundation Hospitals
US
@MarijeSchillern will do
Accepted Solution
Updated: 22 Feb 2024 5:25 EST
Pegasystems Inc.
US
Hi @FJ16915485
After reviewing your Support Case INC-B5405, the resolution was found that you were no longer experiencing this issue.
If you have this issue again, please let us know.
Thank you!