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Question

 Gugulothu Surya (SuryaG89) LTIMindtree Software Engineer
LTIMindtree
IN
SuryaG89 Member since 2019 14 posts
LTIMindtree
Posted: Mar 17, 2024
Last activity: Mar 19, 2024
Posted: 17 Mar 2024 16:51 EDT
Last activity: 19 Mar 2024 14:04 EDT

AS HTML Attachment Configuration in Service Email

HI All,

Can anyone suggest the use case or how to use the As HTML Attachment configuration in the EMail Service.

When i have tried to send the email with the HTML content and the configuration with Message Data with as HTML attachment.. it is going to broken.

 

As HTML Attachment

Issue

***Edited by Moderator Marissa to add Capability tags***
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Pega Platform Case Management Email User Experience

  • Reply
Posted: 6 months ago
Posted: 19 Mar 2024 12:34 EDT
Eswar Kumar Paravada (parav1) PEGA Principal Technical Support Engineer, Customer Service
Pegasystems Inc.
IN

@SuryaG89

Can you confirm the version you are on . If you are on latest versions like infinity '23 then please log an INC to GCS via mySupport portal.

Thank you

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