Email Draft With attachments
I need to design a screen resembling the email draft interface in Outlook, complete with fields for To/CC, subject, email body, and attachments.
Additionally, there should be a functionality allowing users to choose specific attachments from a list associated with that case; only these selected attachments would be included in the outgoing email.
How to implement this in a constellation-based application?
Pegasystems Inc.
IN
@RenukaD9 To design a screen resembling the email draft interface in a Constellation-based application, you can utilize the email composer features available in the Email Manager Portal for Constellation. This includes fields for composing emails such as To/CC, subject, and email body. You can also manage file attachments through the utility pane, which allows CSRs to view and manage attachments related to the case. For the functionality to select specific attachments, you can implement a custom component that retrieves the list of attachments associated with the case, allowing users to choose which ones to include in the outgoing email. This approach ensures that only the selected attachments are sent with the email, aligning with your requirements.
reference: Email Manager Portal for Constellation
Pegasystems Inc.
CA
This can be implemented using the Custom DX component, as you expect the same look and feel as Outlook and specific requirements with attachments.
To get started with DX component - https://docs.pega.com/bundle/constellation-dx-components/page/constellation-dx-components/custom-components/create-custom-components.html