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Send Email with To and CC field and attach the email to Case.
Hi,
I have a requirement to send email having To and CC functionality. In both To and CC I want to refer a Property. I know that this can be achieved via OOTB activity SendEmailNotification.
Can someone please share me the configuration for attaching the email to Case.
If anyone can provide the code snippet, that would be very much helpful.
Thank you,
Pritam
***Edited by Moderator Marije to add Capability tags***
Posted: 1 year ago
Cognizant
Cognizant
IN
@PritamK0 All the outgoing emails are attached to the case automatically
you can refer below screenshot (pyAttachments ). you can use "pyCaseAttachmentsWrapper" section to show the attachments on case.