Question
HSBC
IN
Last activity: 7 Apr 2020 8:37 EDT
How to track Invalid Email, Bounced, Open, Clicked after sending email from Pega
Hi Friends,
We are sending email using SendSimple ootb activity . How to can track below
1) Recipient email address is Invalid ,I am not asking format of the email address . I am want to check if the email address present or not?
2) If Email is bounced back ,how can we track this.
3) If Email has been open ,how can we track this.
4) If there is any link in email body ,how can track the clicked rate .
Any OOTB or customized solution is preferred.
Thanks in Advance for your help.
***Edited by Moderator: Pallavi to remove proprietary information***
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
For 1 and 2, if the email that needs to be sent is failed, you will receive the email with the failure details to the email account which is configured.
For 3 and 4, I think we might need to use third-party tool, which gives us the sample code to include in the email body so that we can track.
HSBC
IN
For 1 and 2 ,can you more details how to configure this .
For 3 and 4, Can you please provide sample code or third -party tool name.
It will great if you can contact number or email .