Posted: Feb 6, 2023
Last activity: Feb 24, 2023
Last activity: 24 Feb 2023 7:08 EST
How to stop processing email, from particular user at email channel rule?
My application was configured an E-mail Channel, with Intelligent routing based on the Subject and routing to workbaset accordingly.
I need to stop processing a email from partiuclar user " Proprietary information hidden". This was not able to do as the Else condition of Intelligent routing always placing that email to the Else workqueue.
Any idea on how to stop processing the emails.