I'm using pega 8.6.0 and trying to set ticket on an assignment shape. However, I'm not able to find the option to set a ticket since there is no Advanced tab (see attachment). I used to see Routing, Service level agreement, Specification, and Advanced options under Assignment shape in a different version but now only Actions, Specification, and status. Can anyone help me find the ticket?
Thanks a lot!
***Edited by Moderator Marije to add Capability tags***