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Question

 Kalyan Danda (KalyanD11)
Cognizant

Cognizant
IN
KalyanD11 Member since 2022 2 posts
Cognizant
Posted: Feb 27, 2024
Last activity: Mar 6, 2024
Posted: 27 Feb 2024 0:57 EST
Last activity: 6 Mar 2024 11:41 EST
Solved

How to set an environment status in pega daignostic cloud.

Hi,

We have multiple environments that are integrated with PDC for monitoring purposes. We can see that the DSS settings of PDC for all the environments are the same.

But in PDC we observed that status of few environments are showing disconnected though all the environments are available. Can someone help on this.

 

 

Thanks,

Kalyan D

***Edited by Moderator Rupashree S. to add Capability tags***
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Accepted Solution

Posted: 11 months ago
Updated: 11 months ago
Posted: 4 Mar 2024 11:12 EST
Updated: 6 Mar 2024 15:03 EST
Lukasz Zajac (Lukasz Zajac)
PEGA
Principal Product Manager
Pegasystems Inc.
PL

@KalyanD11- here is a support doc that can help you with troubleshooting PDC connectivity:

https://support.pega.com/support-doc/pdc-connectivity-troubleshooting-how-restore-missing-data-pdc

The systems in "disconnected" state might have wrong DSS set.

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