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Question

 pramod k (pramodk8735)
Anthem Blue Cross and Blue Shield

Anthem Blue Cross and Blue Shield
IN
pramodk8735 Member since 2018 2 posts
Anthem Blue Cross and Blue Shield
Posted: Mar 23, 2018
Last activity: Mar 26, 2018
Posted: 23 Mar 2018 5:56 EDT
Last activity: 26 Mar 2018 7:54 EDT
Closed

how to route workitem from workbasket report defination to worklist RD while click on case id.

Hi All,

I have a requirement to route work item from WB rd to worklist RD when click on case from Workbasket RD(Report defination).

Thanks

Pramod kotha

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Pega Customer Service
Dev/Designer Studio
Reporting
User Experience

Posted: 7 years ago
Posted: 26 Mar 2018 7:54 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

1. Configure an on-click activity

2. The activity should get the ins key of the clicked item and perform a reassign to the operator who clicked

3. Perform a refresh in order to show the updated item list.

Refer Ui Gallery  Grid actions / pxUIGalleryRowEditingWrapper to understand it better.

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