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Question

 Pavani r (Pavanir6)

IN
Pavanir6 Member since 2016 111 posts
Posted: Sep 21, 2018
Last activity: Sep 21, 2018
Posted: 21 Sep 2018 7:48 EDT
Last activity: 21 Sep 2018 10:17 EDT
Closed

How to route to WB in middle of screen flow

HI Team,

I have a requirement to route to WB in middle of screen flow, please suggest how to achieve this?

***Edited by Moderator Marissa to update platform capability tags****

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Dev/Designer Studio
Case Management

Posted: 6 years ago
Posted: 21 Sep 2018 8:14 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello,

I don't think you easily do this Out-Of-The-Box. I believe a screen flow should always remains on the same OperatorID processing the work.

You could try to customize maybe exiting this screen flow and starting another one maybe.

 

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