Question
JLL
IN
Last activity: 18 Jan 2021 8:11 EST
How to receive an attachment while creating a case via a REST API for create case.
I have a requirement where i need to expose a rest-service for case creation.
This service should be able to receive attachments and case properties.
The service should create the case and populate the data to properties and add attachments to it.
Any help on how to implement the above with JSON request example will be helpful. As i have to do the same with 5 different case types.
I am using pega 8.3.2
***Edited by Moderator Marissa to update Platform Capability tags****
Bits in Glass
IN
The consumer side should be sending Stream along with attachment name, file type etc etc..while hitting the service. But to do processing attachments within pega, consumer can pass stream and you can process that stream within pega.
Morgan Stanley
IN
Do we need to make any changes in the rest service to enable receiving of attachments? Can you provide more details on the data to be sent in the request.@Anoop Krishna
Areteans Tech
AU
Did you try using Pega OOTB utlity "pyCreateAndManageWorkFromEmail" in your sevice email , it automatically attaches the document from email to workobject , Regarding case properties , if it is in the subject of the mail , you can simply extract the data from .pyInboundEmail.pySubject