Hello @BoddupallyV4081    

We have discussed your requirement with the PDC SME's and it was determined that this topic is very subjective, ie for one client one alert is deemed highly critical, but for another organization, in another industry, that same alert would be deemed of low urgency, and therefore a clear-cut change cannot be decided for the product.

It's hard to say what is the level urgency for each event. We have binary urgent/not, but otherwise it might heavily depend on multiple factors. Say, PEGA0067. For some clients that would be a minor inconvenience, for some it might kill the purpose of the environment. 

For Example – FTP failure may be bad but may not be considered critical unless these occur for a financial institution with time deadlines and penalties which relay on network transactions.   On the other hand Outbound emails are often just noise – but at large Transportation companies if transport tickets do not reach school children on time, then they would be cut off from reaching educational institutions.

In the ‘event subscription’ UI we do offer an opinion on issues that we think are Critical - this is the guiding factor.

In all instances it is up to the client to create notifications for each kind of event, and assign those notifications to different people based on their own perceived level of urgency.

Be informed that our documentation team have now tasked themselves with your feedback in order to provide improved guidance in event subscription for PDC documentation in future releases.