Question
Santander
BR
Last activity: 7 Dec 2017 12:57 EST
How can create sub-cases from the list?
I have a list of data and apart from that I have to open different sub-cases, and after all the sub-cases are finalized, I have to continue with the main case. How can I do this ? It's possible ?
Pegasystems Inc.
US
Hi Daniel,
You can use create case smart shape in a flow for creating multiple cases and for the parent case to wait for child cases, you can use a wait shape until all childs are resolved. (By finalized, I assumed after resolution of child cases)
-Ravi.
Pegasystems Inc.
US
there is an option to create multiple cases in the same shape. It takes a page list and creates cases bases on number of pages in it.
Please find the screenshot which shows the available options
Pegasystems Inc.
IN
Hi Daniel,
Adding to Ravi's response, you could also use "Split for Each" from the Advanced shapes in the flow. Please refer https://community.pega.com/sites/default/files/help_v722/procomhelpmain.htm which talks about the configuration in detail.
Hope this helps.