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 Natalie Sarayar (NatalieS2415) Macquarie Bank
Macquarie Bank
AU
NatalieS2415 Member since 2015 2 posts
Macquarie Bank
Posted: August 13, 2015
Last activity: August 24, 2017
Posted: 13 Aug 2015 23:15 EDT
Last activity: 24 Aug 2017 11:54 EDT
Closed

Attaching sub-cases to a Parent Case

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Hi

Am new to Pega and PRPC so your assistance would be greatly appreciated.

In my process, the initial case creation is for separate invoices. We would then like to create a parent case and attach these sub-cases so that one payment can be made for all invoices. Only when the parent payment case is closed, can the individual invoice sub-cases can be closed.

Could someone suggest how this could be set up

Thank you!

Case Management
Posted: 7 years ago
Posted: 14 Aug 2015 8:01 EDT
Rao Raghunath (raghu.raob) Virtusa Corp.
Virtusa Corp.
US
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Hi Natalie,

 

you can call AddToCover  activity which add the current case to the cover object, in your scenario please follow below steps

1) create parent case from this case you can mention local flow action as AddToCover rule or in an activity from this parent flow follow second step

2) Open the covered case id or subcase item and apply AddToCover on it.

Robert Clouse Sam mk
Posted: 5 years ago
Posted: 24 Aug 2017 11:54 EDT
L. Venkateswara Kotikalapudi (kotil) PEGA Senior Manager, Software Engineering, Low-Code
Pegasystems Inc.
IN
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You can use pxMove api for adding case as a subcase to another case.

Robert Clouse

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