Discussion
Macquarie Bank
AU
Last activity: 24 Aug 2017 11:54 EDT
Attaching sub-cases to a Parent Case
Hi
Am new to Pega and PRPC so your assistance would be greatly appreciated.
In my process, the initial case creation is for separate invoices. We would then like to create a parent case and attach these sub-cases so that one payment can be made for all invoices. Only when the parent payment case is closed, can the individual invoice sub-cases can be closed.
Could someone suggest how this could be set up
Thank you!
Virtusa Corp.
US
Hi Natalie,
you can call AddToCover activity which add the current case to the cover object, in your scenario please follow below steps
1) create parent case from this case you can mention local flow action as AddToCover rule or in an activity from this parent flow follow second step
2) Open the covered case id or subcase item and apply AddToCover on it.
Pegasystems Inc.
IN
You can use pxMove api for adding case as a subcase to another case.