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Question

 Narender Lakshetty (Narender Lakshetty)
HCL Technologies B.V.
Senior Technical Lead
HCL Technologies B.V.
NL
Narender Lakshetty Member since 2016 14 posts
HCL Technologies B.V.
Posted: May 25, 2022
Last activity: May 26, 2022
Posted: 25 May 2022 15:58 EDT
Last activity: 26 May 2022 3:50 EDT
Closed

Create subcase from parent case Mycase list

Hi Team,

How can we create a subcase from My case widget in dashboard? 

Basically I would like to see Add work option on the menu option that shows when we open the case. Here the workobject pxflow or complete workpage  information will not available so unable to create child case. Any thoughts here.

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Pega Platform
Case Management
Senior System Architect

Posted: 2 years ago
Posted: 26 May 2022 3:50 EDT
Mayank Jain (MayankJ2)
Deutsche Bank Operations International (DBOI)
Assistant Vice President
Deutsche Bank Operations International (DBOI)
IN

@Narender Lakshetty - Can you give a detailed explanation?

Why don't you use an activity to create a case and link it as child case for the parent?

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