@YichuanT17157682  To apply volume constraints on real-time offers in Pega, you can configure a volume constraint for your campaigns. This involves setting up a constraint that limits the number of actions or offers that can be initiated. You can access the volume constraint configuration from the Intelligence -> Volume Constraints section in the navigation menu. From there, you can add a new volume constraint, provide a description, and configure the different types of volume constraints on the General tab. Ensure that the volume constraint is created at the top level of your hierarchy for it to be used effectively in the Next-Best-Action Designer outbound schedule.

⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references

Configuring a volume constraint

Volume Constraints priorization

Please also carry out a search on the docs Open AI Search