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Question

 Intan Dwi Hapsari (Intandhp)
Accenture
Pega Developer
Accenture
ID
Intandhp Member since 2019 16 posts
Accenture
Posted: Jul 1, 2022
Last activity: Jul 11, 2022
Posted: 1 Jul 2022 0:34 EDT
Last activity: 11 Jul 2022 0:49 EDT
Closed
Solved

Volume Constraint for same channel and action

Hi everyone,

My client request to have Volume constraint (VC) for specific action and channel for the different reset intervals. For Example for Standard Card, it should have VC for Push channel 1000 daily and 10000 weekly.

So, I tried in the Pega enablement environment, but it gave an error message as below

err

 

Do you know how to satisfied the requirement? or do you have best practice explanation why this is not configurable?

Thank you

 

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Customer Decision Hub 8.6
Decision Management
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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 5 Jul 2022 9:46 EDT
Updated: 11 Jul 2022 0:49 EDT
Amy Rohe (AmyRohe)
PEGA
Principal Product Manager, Outbound Runtime
Pegasystems Inc.
US

@Intandhp

The validation message in the screenshot is expected behavior. Configuring the same constraint criteria with a different interval is not supported. In your example, configuring the daily limit of 1000 will also keep the number of Actions below your weekly requirement. So, my recommendation is to configure the daily only. 

Thanks,

 

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